MyChart
St. Luke's offers on-demand virtual care services seven days a week from 8 a.m. to 8 p.m., if appropriate depending on your symptoms. We can even offer same-day or next-day medication delivery, if appropriate for your care.
You can simply log in to your MyChart account (or proceed as a guest if you're age 18 or older), answer a few questions about your symptoms, and begin a virtual visit with the next available St. Luke's provider. You may still have to wait a bit, as you would at an in-person urgent care clinic, but you'll be waiting wherever you choose.
Note: you must be physically located in Idaho, Oregon, Washington, Utah, Nevada, Arizona, or California at the time of your virtual care call.
Please review these instructions to ensure your visit goes smoothly.
Please review these instructions to ensure your visit goes smoothly.
Common Symptoms and Conditions for On-Demand Virtual Care Visits
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Back Pain
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Cough or COVID-19
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Eye Irritation and Redness
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Rash
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Sinus Symptoms
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Sore Throat
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Stomach Flu
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Urinary Tract Infection (UTI)
Please note: chest pain, depression, ear pain, and severe headaches require in-person evaluation
Community Access Options
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School-Based Virtual Visits
St. Luke's partners with the Mountain Home and West Ada school districts to offer on-demand virtual care access to students and their parents.
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Library Access
St. Luke's On-Demand Virtual Care is also available through the public libraries in Hailey and Mountain Home.