MyChart
Based in Boise, a centralized medical team uses technology to connect a patient in one location with a health care provider in a separate, often distant location. The team is connecting with patients around-the-clock at clinics, hospitals and homes throughout Idaho and Eastern Oregon.
Our specialists use the latest live, two-way cameras and remote monitoring equipment to diagnose and treat patients hundreds of miles and many mountain passes away. For remote hospitals and clinics, the center’s doctors and nurses monitor patients’ vital signs, closely watch critical patients to support onsite caregivers, order tests as needed, read results, and provide the expertise of specialists who can immediately evaluate patients.
In a patient’s home, providers can continuously monitor vital signs like heart rate, blood sugar and oxygen levels in real time. The result is a better quality of life, fewer trips to the emergency department, and patients living on their own at home much longer.
Features
- 24/7, 365 days-a-year telehealth hub
- Dedicated team of St. Luke’s expert physicians, nurses, and allied health professionals such as diabetes educators, registered dietitians, pharmacists, social workers, etc.
- One of the first virtual care centers in the region
- More than 60 virtual care stations with live, two-way audio/video
- 24/7 generator and UPS back-up power to support the Virtual Care Center and St. Luke’s Disaster Response Center
Services
Clinic Consultation
Patients go to their local clinic to connect remotely with a specialist via two-way, audio/video and asynchronous communication. The remote visit may also involve a primary care physician or other health care providers such as diabetes educators, registered dietitians, pharmacists and social workers.
Hospital Consultation
Patients and their bedside care teams in other St. Luke’s hospitals and remote, critical-access facilities receive specialty care and decision support. With live, interactive audio/visual capabilities, patients, providers, and families connect in real time.
Home Monitoring
Remote patient management uses devices to connect patients in the home with doctors, nurses and other care providers. In addition to providing secure two-way audio/video communication, these devices also collect and report vital readings and measurements, as well as information about symptoms and well-being on a daily basis, for the health care provider to review and discuss with the patient.
